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NOVUS PODCAST

Digital Disruption

Digital Disruption is a Podcast for Home Buying leaders who are leveraging digital technology to transform the industry.

Each episode of the Podcast brings you insightful stories, tips and advice across a range of topics in the Conveyancing & Home buying market. Whether you're a Lender, Law Firm, Vendor or Prop Tech, the Digital Disruption podcast is for you.

HDI Strategy Development for Lenders Internal vs External

Key insights from the podcast:

  • How internal HDI streamlines underwriting and speeds up workflows
  • How external HDI enhances partner collaboration and customer acquisition
  • Why HDI is central to enabling AI, green lending, and future-proof operations
  • Practical steps to define and implement your HDI strategy

How Government Data Sharing Will Transform Property Transactions

Key insights from the podcast:

  • A breakdown of the UK Government’s latest announcement on data sharing and what it means for lenders, brokers, and conveyancers.
  • How Horizontal Digital Integration (HDI) will drive seamless data sharing, providing opportunities for lenders & conveyancers to improve in-life servicing & customer experience.

What are the key drivers of Horizontal Digital Integration?

Key insights from the podcast:

  • HDI will drive predictability, allowing borrowers to select move-in dates with certainty.
  • Lenders must shift from operational efficiency to customer-centric growth, using real-time data to offer in-life financial services.
  • Interoperability is no longer optional—firms that fail to integrate will be left behind.

What’s Changing in 2025? AI, Automation, and the Race for Digital Maturity

Key insights from the podcast:

  • HDI is becoming a reality – Interoperability is now a priority, with firms adopting Horizontal Digital Integration (HDI) to drive efficiency and predictability.
  • AI & Automation are advancing – AI is transforming processes, but adoption is slower than expected. Expect faster remortgaging and greater customer focus in 2025.

Why Ignoring AI is a Risk in the Home Buying and Selling Sector

Key insights from the podcast:

  • The Six Steps to AI Success: From identifying pain points, prioritising solutions to assessing readiness and testing iteratively, the six actionable steps discussed in the podcast provide a roadmap for deploying impactful AI strategies.
  • Empowering Organisations: Humans leveraging AI outperform those without it, making AI adoption essential to staying competitive in the evolving home-buying and selling landscape.

What Does Digital Maturity Mean for the Future of Home Buying?

Key insights from the podcast:

  • The Shift to Interconnected Systems: The market is moving from siloed "vertical phase" digitisation to the collaborative "horizontal phase" through Horizontal Digital Integration (HDI).
  • Consumer and Market Maturity: Over 50% of home buyers are now "digital natives" demanding seamless, tech-driven experiences akin to e-commerce platforms. Vendors and market players now possess the technological readiness for interconnected systems.
  • Potential opportunities with HDI: HDI could increase efficiency, revenue, and consumer satisfaction through interoperability and data-driven insights.

Can Reusable Data Truly Revolutionise Property Transactions?

Key insights from the podcast:

  • Streamlined Transactions: Standardised, reusable data reduces repetitive tasks, making property transactions faster and smoother.
  • Enhanced Customer Experience: Horizontal digital integration (HDI) enables seamless data sharing, reducing stress for buyers and sellers.
  • New Opportunities for Industry Players: Lenders and brokers can leverage data insights to improve services and open up new revenue streams.

Recent Episodes

Strategic Disconnect: A Major Threat to Digital Transformation in the UK Property Market

Key Insights from the podcast:

  • Align strategic goals with execution teams to ensure successful digital transformation.
  • Improve communication across departments to avoid delays and strategic misalignment.
  • Prioritise interoperability to foster collaboration and achieve business objectives smoothly.

Breaking Down Vertical Fragmentation: Why the Future Lies in Horizontal Digital Integration (HDI)

Key Insights from the podcast:

  • Understand the challenges of vertical fragmentation and the need for seamless integration.
  • Learn from real-world examples of digital transformation and collaboration.
  • Discover how HDI can enhance your competitive edge in the UK housing market.

Are You Prepared for the Next Wave of Digital-First Homebuyers?

Key Insights from the podcast:

  • The Importance of Digital Maturity across the Home Buying ecosystem
  • Shifting Demographics with 80% soon to be Digital Natives
  • The importance of in-life customer experience for lenders in the fast-paced, high expectation modern world

Investment vs Impact - Ownership vs Access

Explore how to leverage two simple models that can accelerate your digital transformation

  • Investment vs Impact framework to quickly assess tools and then outpace competition
  • Ownership vs Access - Should you own your IP, build your own teams or outsource, leveraging others IP?

Organising for Digital Transformation in the Home Buying Sector

Key Insights from the podcast:

  • How to prepare your business for digital transformation and disruption in the home buying sector
  • Learn about AI readiness, data organisation, agile methodologies, and building high-performing teams
  • Discover the importance of business readiness and technology delivery in achieving successful digital transformation
Strategic ConsultingAI PracticeWorkforce AccelerationBuild New BusinessesNovus Digital IndexImmersion Tours
HDI for Lenders