From vertical digitisation to Horizontal Digital Integration.
The second phase of transformation has begun.
Over the last decade, mortgage lenders invested heavily in internal digitisation; application portals improved, decisioning accelerated, automation increased. But transactions still stall.
Why? Because the constraint is no longer inside the organisation. It sits between organisations.
Smart Data is emerging. Data Trust frameworks are forming. Yet few lenders have operationalised them across their partner ecosystems.
This is where Horizontal Digital Integration matters.
Built for one sector.
Focused on one outcome.
Novus Strategy is the only consultancy dedicated exclusively to UK home buying and selling.
We specialise in solving one problem:
how to move from fragmented journeys to a predictable, fast and frictionless property transaction.
Speed to Completion
HDI Impact
Ecosystem
Scale
HDI Impact
Horizontal Digital Integration (HDI) is the orchestration of data, decisioning, facilitation and settlement across multiple actors, including consumers, in a transaction.
It is not a platform.
It is not another integration layer.
It is an operating model shift from siloed optimisation to ecosystem predictability.
When operationalised across your organisation, HDI enables:
Reduced friction across the customer journey
Faster, cleaner data exchange
Predictable transaction milestones
Measurable improvements in speed to completion
Defining ecosystem strategy, Smart Data readiness, and HDI adoption pathways.
Redesigning the customer journey using data modelling and friction analysis.
Embedding product, technology and operational capability to execute transformation.
Leverage our proprietary journey modelling capability to quantify impact on friction, delay and data.
HDI health check for your business where we will help you identify your key strategic priorities.
Book a 90-minute industry roadmap briefing for a genuinely fresh perspective on your outlook.
Let’s chat about how Novus can help you on your transformation journey.
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hello@novus-strategy.com
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